Professional Reception Skills

Hemsley Fraser Group Limited
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The receptionist represents the initial point of contact with the outside world, and as such is in a powerful position to enhance the way the company is perceived.

This interactive course will enable receptionists to develop professional telephone and communication skills within a supportive and encouraging environment. By reviewing examples of good and bad practice, the course will reinforce the importance of their public relations role, highlight their influence and effect on customers and raise their awareness of the key interpersonal skills essential for their success.
...''

Phone:+44 (0) 870 161 1717

School Address:

Head Office (Reservations and Enquiries)
Hemsley Fraser Group Limited
St James Court
74-94 Fore Street
Saltash
Plymouth
PL12 6JW

London Training Headquarters
Hemsley Fraser Group Limited
13 Grosvenor Place
London
SW1X 7HH


Jobs & Resumes: London
Houses & Roommates: London

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Getting Paid for Your Exports
Letters of Credit
Finance and Financial Strategies for Senior Managers
Financial Services Regulation
International Financial Reporting
Mergers and Acquisitions
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Building and Retaining Customer Relationships
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Selling Techniques
Sales Negotiation
Relationship Management
Leading and Motivating Sales Teams
Coaching Sales Team
Employment Law
Human Resources

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