Relationship Management

Hemsley Fraser Group Limited
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Building a partnership approach is the focus of this two day workshop. It will enable you to build longer term relationships and engage more confidently with your customers, driving longer term, more productive relationships.

During this two day workshop delegates focus on building rapport, identifying client needs and developing the listening and questioning skills of relationship management. Delegates will also learn how to manage resistance and adapt personal sales styles to suit each customer. At the end of the workshop you will able to take away copies of the sales models used during the two days which will enable you to continue to achieve the results you want from building successful customer relationships.
...''

Phone:+44 (0) 870 161 1717

School Address:

Head Office (Reservations and Enquiries)
Hemsley Fraser Group Limited
St James Court
74-94 Fore Street
Saltash
Plymouth
PL12 6JW

London Training Headquarters
Hemsley Fraser Group Limited
13 Grosvenor Place
London
SW1X 7HH


Jobs & Resumes: London
Houses & Roommates: London

Finance and Financial Strategies for Senior Managers
Financial Services Regulation
International Financial Reporting
Mergers and Acquisitions
Coaching Customer Service Team
Professional Reception Skills
Building and Retaining Customer Relationships
Sales Skills
Selling Techniques
Sales Negotiation
Leading and Motivating Sales Teams
Coaching Sales Team
Employment Law
Human Resources
Innovative Learning Techniques
IOSH Managing Safely
IOSH Working Safely
IOSH Managing Environmental Responsibilities
First Aid for Appointed Persons

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