NLP

Capita Learning & Development
Birmingham, London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Neuro Linguistic Programming (NLP) is the modern science of communication. It uses psychology to understand the process of how we communicate with ourselves and others. What is going on in our own head is a vital ingredient to performance. Most relationships go wrong through conflicting behaviours rather than content. An inability to see things from the other person¡¯s point of view will lead to poor results, a feeling of failure and resentment. The formula is to change the way you see the world to the other person¡¯s perspective and influence them from their view of the world. This empathy, will build relationships and rapport at work to a very high level.

Learning objectives

Learn how and why you see the world as you do
Develop empowering skills that change the way you see the world
Be able to influence others at work so they will think you are wonderful and don¡¯t know why
Set positive business goals and move towards them with energy.

Course content

Understanding the use of NLP
Interpersonal communication
How we communicate with ourselves
Recognising and understanding the virtual world we create
How to attain a more resourceful state by changing your past conditioning
How to motivate yourself by being excited and energised by your goals
Understanding preference patterns
Influencing others through their preferred representational systems
How developing congruent communication greatly influences others
How to avoid emotional conflict
Coaching others to remove the barriers that sabotage their motivation
How to really see another¡¯s point of view
How to give constructive feedback to others
How to change people¡¯s attitudes without arousing resentment
Action planning
Using the PACER model to construct a well formed outcome. ...''

Phone:0800 022 3414

School Address:

London Office:
17 - 19 Rochester Row, London SW1P 1LA

Birmingham Office:
Quadrant Court, 49 Calthorpe Road, Edgbaston, Birmingham B15 1TH


Jobs & Resumes: Birmingham, London
Houses & Roommates: Birmingham, London

Handling difficult customer situations
Health and safety at work
HR as a business partner
Influencing and persuading skills
Integrated internal communication
Intermediate Microsoft Excel
Intermediate Microsoft Word
Interviewing skills
appreciative enquiry
Marketing
PRINCE2 project methodology
successful sales
Leading change
Leading the sales team
Liberating leadership
M_O_R Combined Foundation & Practitioner
Managing successful programmes: intermediate and practitioner
Managing successful programmes: foundation
Managing upwards

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