Managing upwards

Capita Learning & Development
Birmingham, London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' As working pressure increases so to does the need for employees to manage their work load and educate their management as to how they work best. This course focuses on empowering team members to better influence their managers so they achieve better results for their organisation and themselves.

Learning objectives

Have a clear understanding of why managing upwards benefits you as well as your manager
Gain an understanding of different managers management styles and how to best influence them
Acquire techniques to improve confidence and impact when dealing with senior staff
Lower personal stress levels by finding ways of working more effectively.

Course content

Understand what managing upwards means
An overview of management styles and how they are best managed by the employee
How we communicate and what gets in the way of us communicating with our management
How to be more assertive
Understand different personality types to help us and influence others
How to prioritise with your manager rather than be prioritised by them
How transactional analysis assists in managing upwards
Receiving feedback in a constructive manner and giving feedback to senior staff
How to put our point across
Action plan to turn learning into action that will benefit delegate¡¯s careers.

...''

Phone:0800 022 3414

School Address:

London Office:
17 - 19 Rochester Row, London SW1P 1LA

Birmingham Office:
Quadrant Court, 49 Calthorpe Road, Edgbaston, Birmingham B15 1TH


Jobs & Resumes: Birmingham, London
Houses & Roommates: Birmingham, London

Marketing
NLP
PRINCE2 project methodology
successful sales
Leading change
Leading the sales team
Liberating leadership
M_O_R Combined Foundation & Practitioner
Managing successful programmes: intermediate and practitioner
Managing successful programmes: foundation
Marketing on the web
Memory skills for business improvement
Minutes and agendas
Motivate yourself for success
Negotiation skills for buyers
New to team leadership
Pitching for business
Presentation
Presenting a positive image

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Tips: You do not need to register before you can use most of our services. You will get a code for each posting ever made on this website. It is the key for you to remove the posting anytime by yourself.