Minutes and agendas

Capita Learning & Development
Birmingham, London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Many minute-takers have had no training in minute taking and are asked to take on this important and skilful role with little guidance. This can at best be uncomfortable and at worst stressful. Minutes are a legal record of the business that took place. Therefore, it is important that the minute taker is confident and able to take down an accurate record and write this up effectively afterwards.

Learning objectives

Develop a full understanding of the different roles within the meeting process
Know how to develop an effective agenda with the chair
Know how to build effective relationships with the chair and other participants and senior people
Select from three minute-taking techniques according to the type of meeting and items to be discussed
Know how to use the brain effectively to summarise
Understand the key role of the chair and the skills involved so they can support the chair effectively.

Course content

What are the problems experienced by the chair, participants and minute-taker?
Understand the different roles within the meeting process and how to build effective relationships for successful meetings
Developing a clear agenda which helps the meeting to focus more on its purpose
What to do to prepare thoroughly before the meeting
Understanding jargon and technical meetings
Effective chairing skills
What different types of notes and minutes of meetings are there?
What to note down
Increasing levels of listening and concentration
Understanding the speed of speech at meetings and developing techniques so you can keep up without learning shorthand
Paraphrasing techniques and how to build and speed this up - brain aerobics for precis
Learn three different minute-taking techniques for different types of meetings and different types of items
Stop writing too much and yet get the important information
Additional meeting skills such as meta-planning
Writing up the minutes in an accurate, brief and clear format
Choosing the appropriate writing style for minutes
Practical exercises throughout the course, especially on the notetaking methods and paraphrasing.
...''

Phone:0800 022 3414

School Address:

London Office:
17 - 19 Rochester Row, London SW1P 1LA

Birmingham Office:
Quadrant Court, 49 Calthorpe Road, Edgbaston, Birmingham B15 1TH


Jobs & Resumes: Birmingham, London
Houses & Roommates: Birmingham, London

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