New to team leadership

Capita Learning & Development
Birmingham, London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' For those moving into a team leadership role, the challenge can be daunting. It is not just about possessing the technical knowledge; it is now about building relationships and influencing others. The challenge for many new leaders is how to achieve results through other people. This course examines everything a new leader will need to know to build towards team success.

Learning objectives

Define the role of the team leader and the responsibilities that it carries
Explore your own approach to working with others and how this affects outcomes
Confidently give feedback to staff members to maximise performance
Set the best possible example to inspire others
Develop a checklist for effectively communicating business needs
Illustrate the principles of motivation and apply individual methods to motivate the team
Delegate with confidence
Maximise the performance of others through coaching
Spot development potential in members of the team.

Course content

The role and responsibilities of the team leader
Highlight the issues faced when moving from an integrated role to team leadership
Establishing individual leadership style and explore how this impacts on our approach to the team
An introduction to the widely recognised leadership model and how this applies to work situations
Giving and receiving feedback in a professional manner
Dealing with difficult staff situations
Motivation and how to make the work environment a better place for you and your team
Delegating with confidence - delegation vs. abdication
The skills of coaching and how to maximise team members potential
Spotting a team member worth developing and doing something about it
Action planning and measuring success.
...''

Phone:0800 022 3414

School Address:

London Office:
17 - 19 Rochester Row, London SW1P 1LA

Birmingham Office:
Quadrant Court, 49 Calthorpe Road, Edgbaston, Birmingham B15 1TH


Jobs & Resumes: Birmingham, London
Houses & Roommates: Birmingham, London

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