Presenting a positive image

Capita Learning & Development
Birmingham, London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' First impressions can be lasting and how you project yourself both in appearance and body language can have an effect on the relationships we build with our colleagues, clients and suppliers.

Learning objectives

Realise you have choices and the power to take action
Identify and practice communication skills necessary to create a good impression
Know how to create and maintain the image you want to project.
Project a professional image of your organisation
Generate positive energy and good working relationships

Course content

What is image? What are your ’image objectives’ for yourself and your organisation?
Exercising on first impressions
Communicating through appearance, behaviour and body language
Problems with image: analysing the ’process’ of image; raising awareness of what sometimes creates negative messages
Making choices and taking responsibility for the messages we want to give
The importance of the ’inner image’: self-esteem and self-affirmation
Positive communication: the importance of positive language and an assertive approach
Looking after yourself - what can you do to enhance your wellbeing and fitness?
External image - how to look and sound: practical tips on dress, accessories and body language
The importance of voice - tone and clarity: feedback and exercises
Mingling and mixing: tips on how to be confident when circulating socially at home or work
Group presentation exercises - looking and sounding positive and confident.
...''

Phone:0800 022 3414

School Address:

London Office:
17 - 19 Rochester Row, London SW1P 1LA

Birmingham Office:
Quadrant Court, 49 Calthorpe Road, Edgbaston, Birmingham B15 1TH


Jobs & Resumes: Birmingham, London
Houses & Roommates: Birmingham, London

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