effective spoken and written communication

Central Law Training
Birmingham, Bristol, Leeds, London, Manchester, Plymouth, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course takes a new look at the age-old problem of communication. Just how do we get our message across on the telephone, face to face and in writing? This positive and interactive course will show you how! Learn some new techniques for tackling old problems and see how effective some new thinking can be! This course uses practical and thought provoking tools to ensure that by the end you will have acquired the skills to:
Understand the main barriers to communication and plan to overcome them
Describe the three-step approach to professional telephone behaviour
Develop recovery lines for dealing with difficult face-to-face and telephone conversations
Learn the secrets of active listening
Ensure that your body language always matches your message
Design an assertive approach to communicating with other people at all levels
Recognise what constitutes clear and effective writing
Eliminate jargon, stuffy phraseology and unnecessary detail from all letters
Understand the rules for good email
...''

Phone:+44 (0)121 355 0900

School Address:

Central Law Training Ltd
Wrens Court
52-54 Victoria Road
Sutton Coldfield
West Midlands
B72 1SX
United Kingdom

Jobs & Resumes: Birmingham, Bristol, Leeds, London, Manchester, Plymouth
Houses & Roommates: Birmingham, Bristol, Leeds, London, Manchester, Plymouth

Family Law Update
Family Proceedings & Legal Aid
Immigration Law Update
Insolvency Update
Copyright
Design Law
Drafting and Negotiating Intellectual Property Licences
Patents Law
Trade Marks
Client Relationship Management
Pitching for Business
Marketing for Lawyers
Profit Sharing Mechanisms
Project Management for Lawyers
Law Firm Finance
Business Development
Emotional Intelligence for Negotiators
Presentation
Speak with Confidence

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