Assertiveness

Quorum Training Ltd.
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Assertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate. Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win ¨C win solution to problems. This is an interactive workshop and is suitable for anyone who has to deal with people.

Programme

What is assertiveness
Controlling reactions
How to be assertive
Saying ¡®NO¡¯
Negotiating a solution
Practical work
Self development plan
...''

Phone:+44 (0)20 7388 2044

School Address:

Quorum Training Ltd,
Tavistock House,
Tavistock Square,
London WC1H 9TW

Jobs & Resumes: London
Houses & Roommates: London

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