Negotiation

Quorum Training Ltd.
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

''
All relationships, are about give and take. The problem we face is finding a balance whereby neither party feels used or abused. If a person believes that their needs are not being considered, bad feelings can lead to destructive arguments or losing the client/supplier.

Individuals are not born with the ability to be successful negotiators. During the day we will introduce and practice the fundamental skills required. The course will help delegates achieve their goals through successful negotiations.

Programme

INTRODUCTION AND LEARNING OBJECTIVES

What is negotiation?
Introducing the key skills of successful negotiation
PREPARING TO NEGOTIATE

Getting into the right frame of mind
Setting goals and limits
Knowing your options
THE NEGOTIATION PROCESS

Playing win/win
Key behaviours for success
Strategies and tactics
Pushing the ¡®pause¡¯ button
Critical mistakes to avoid
Resolving conflict
PRACTICE MAKES PERFECT

Putting the learning into practice
...''

Phone:+44 (0)20 7388 2044

School Address:

Quorum Training Ltd,
Tavistock House,
Tavistock Square,
London WC1H 9TW

Jobs & Resumes: London
Houses & Roommates: London

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