Collaborating Skills For Credit & Lending Managers

The Business School - Loughborough University
Loughborough, Leicestershire, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Skilled decision-making by lending relationship managers working with credit managers leads to more skillful dealmaking and better deals for the bank and its customers.

One of the relationships at the core of good banking is that between credit and lending. Technical lending skills are well understood, but banks are now taking a hard look at the conflict handling skills required when staff from the two perspectives come together and deliberate about a customer.

Over the years credit and lending functions have moved gradually closer. Staff careers often progress with experience on both sides of the lending divide, and ideas such as secondments, team lending and roving risk managers are used to improve knowledge of each other¡¯s skills. Nevertheless we still have a focus on one side which tends to be about sales volume, retaining relationships and income, and on the other side which tends to be about the avoidance of bad debt and the appropriate pricing of risk.

Lending managers know that every interaction they have with customers is a test of their skills. They learn sales skills, relationship building, negotiating and so on. However, when they interact with credit do they view this as a professional skill? If so which particular set of ideas do they bring to bear? And what of credit managers? Do they simply see the discussion about a proposition as a technical matter?

We have developed this workshop to identify and develop the skills required when credit and lending relationship managers interact. It is our proposal that at the heart of the process should be an attempt to collaborate.

A range of case studies will be available. We usually start with a real bank customer situation to set the scene and then we focus on the internal interactions between credit and the line.

...''

Phone:+44 (0)1509 228275

School Address:

The Business School
Loughborough University
Ashby Road
Loughborough, Leicestershire
LE11 3TU
United Kingdom


Jobs & Resumes: Loughborough
Houses & Roommates: Loughborough

Assessing and Managing Risk with Clients with Mental Health Problems and Challenging Behaviour
Implementing and Maintaining Risk Management Systems
Incident Investigation and Reporting
Managing Risk Management Systems
Risk Assessment
Office Health and Safety
Fire Safety Management
Healthcare Fire Safety Practice
Delivering Sustained Business Value
Marketing Strategies
Strategic Business Direction
Finance for Non-Financial Managers
Leading Strategic Change
Integrated Marketing Communications
IT Management for Non-IT Executives

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Tips: If you want to post any message on this website, please do not include your real name, phone number, email address in the message body area. You should enter them in line text boxs respectively, if needed.