Communication and Interpersonal Skills for IT & Technical Professionals

Canadian Management Centre
Calgary, Ottawa, Toronto, Winnipeg, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This intensive seminar has been carefully tailored to meet your unique needs as a technical professional. You¡¯ll learn to deal with conflict, reach resolution and overcome resistance to new ideas.

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HOW YOU WILL BENEFIT

Improve your communication to get the response you want
Explore ways to be assertive without being intimidating
Learn how to gain other departments¡¯ co-operation to implement ideas
Develop ¡°active listening¡± skills to really tune-in to co-workers and cultivate productive relationships
YOU WILL LEARN

How others perceive you and how to project a professional presence
The importance of co-operation from other departments to implement ideas
How constructive criticism and positive reinforcement can create a climate of action
Common ploys and tactics used by others and how to handle them
Action planning and prioritizing strategies
Proven ways to solve people problems
Team building skills to motivate others and facilitate change
...''

Phone:1 877-CMC-2519

School Address:

150 York St., 5th Floor,
Toronto, Ontario M5H 3S5
Canada

Jobs & Resumes: Calgary, Ottawa, Toronto, Winnipeg
Houses & Roommates: Calgary, Ottawa, Toronto, Winnipeg

MANAGEMENT
FINANCE
Marketing Strategy
Leadership
Listening Skills
Business Conversation Skills When English is a Second Language
Assertiveness Training for Women in Business
Assertiveness Training for Managers
Communication Excellence for Front Line Staff
Communication Techniques for Strong Work Relationships
Communicating Up, Down and Across the Organization
Conflict Management
Emotional Intelligence
Communicate with Diplomacy, Tact and Credibility
Interpersonal Skills
Stress and Emotions in the Workplace
Negotiating to Win

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