Negotiation

American Management Association
Boston, New York, Washington, Atlanta, Orlando, Chicago, Dallas, Houston, Las Vegas, San Francisco, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Whether it¡¯s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiating skills are inevitably at the heart of the process. But few people understand the structures, techniques and approaches available to them as they seek to positively influence an outcome through skillful negotiating skills.

This hands-on seminar gives you a step-by-step guide to effective negotiation¡ªfrom establishing a formal planning process to prioritizing issues¡­from mastering persuasion techniques to identifying the communication styles of effective negotiators. Learn how to break deadlocks¡­negotiate as part of a team¡­recognize and use leverage¡­and adjust your strategy to the media used in the negotiation.

How You Will Benefit

Know when¡ªand when not¡ªto negotiate
Develop an effective plan and strategy for any negotiation
Know what behavior to adapt at each stage of the negotiation
Adjust your communication style to achieve desired results
Successfully apply the principles of persuasion to any negotiation situation
Apply effective negotiating skills face-to-face, on the phone or through e-mail and other media
Recognize and counter the most common negotiating ploys
Move from ¡°no¡± to ¡°maybe¡± to ¡°yes¡±
What You Will Cover

Introduction to the Negotiation Process

Explain the business importance of taking a win-win approach to negotiation
Describe what influences the negotiation process
Planning the Content of Your Negotiation

Determine alternatives to a settlement before negotiating
Learn about the importance of using a negotiation planning guide
Negotiation Stages

Chart the course of a negotiation through its five stages from both the content and relationship
Identify the causes of resistance you may face during the negotiation process
Communication Styles

Determine your style of communication
Adjust your style to get the results you want
Persuasion

Apply the structured persuasion model to improve your ability to convince others of your point of view
Planning a Strategy for Negotiation

Consider various dynamics that impact the negotiation process
Use of space, time and environment
Negotiating with a Team

Explain how to organize, control and effectively manage a team
Negotiation Ploys and Tactics: Measures and Countermeasures

Why you need to know ten key negotiation tactics ...''

Phone:1-877-566-9441

School Address:

1601 Broadway New York, NY 10019 USA

Training Seminars Held Nationwide Including:
Boston • New York • Washington • Atlanta • Orlando • Chicago • Dallas • Houston• Las Vegas • Los Angeles • San Francisco

Jobs & Resumes: Boston, New York, Washington, Atlanta, Orlando, Chicago, Dallas, Houston, Las Vegas, San Francisco
Houses & Roommates: Boston, New York, Washington, Atlanta, Orlando, Chicago, Dallas, Houston, Las Vegas, San Francisco

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Business Conversation Skills When English Is a Second Language
Cross-Functional Communication: Strategies for Workplace Effectiveness
Business Conversation Skills
Facilitator
Managing Emotions in the Workplace
Interpersonal Skills
Emotional Intelligence
Personal Branding Strategies for Women
Challenging Management Conversations
Federal Contract Management
Proactive Federal Contract Administration
Negotiating Federal Contracts
Customer Service
Leading Extraordinary Customer Service
Cost Accounting
Finance for Nonfinancial Executives
Forensic Accounting and Auditing
Strategies for Controllers

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