Coaching

University of Canberra
Canberra, ACT, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course is designed for supervisors and managers with an interest in further developing their coaching roles and skills.

COURSE AIMS AND OBJECTIVES
This two-day course will introduce participants to the principles and practices of coaching and provide training in the key skills required to be an effective coach.

COURSE CONTENT
Topics for this course include:

Coaching goals, roles, processes and skills
The goals and roles of an effective coach
The coaching process and how it differs from counselling and therapy
How coaching can assist with personal and professional development
The attitudes, personal qualities and skills required for effective coaching
Core skills
Building rapport and relationship
Contracting, questioning, listening, diagnosis, goal setting, motivating, feedback, rewarding, facilitating creative problem solving, moving to action and commitment, and constructive confrontation
Understanding the other person ¨C their personality, mind-set, feeling responses and behavioural patterns
Dealing with resistance
Sequencing and combining the core skills to respond to the needs of an individual
The ingredients of an effective coaching session
Pitfalls and how to avoid them
Self-management skills required for effective coaching
METHOD OF DELIVERY
The course will include short talks with role-play demonstrations of key skills. It will also involve activities to give participants opportunities to practice coaching skills and to receive constructive feedback.

...''

Phone:+61 2 6201 2977

School Address:

Professional Management Programs (PMP)
University of Canberra Innovation Centre
Building 22
University Drive South
Bruce ACT 2617
Australia



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