Productive Working Relationships

University of Canberra
Canberra, ACT, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course is designed for managers who wish to foster a positive, productive workplace through effective relationships with colleagues and clients.

COURSE AIMS AND OBJECTIVES
This one-day course aims to expand participants¡¯ knowledge of the business impact of relationships and their skill repertoire so they can nurture productive relationships and foster a positive workplace.

COURSE CONTENT
This course covers these topics:

Drivers of positive workplaces;
• The relationship between communication, interpersonal skills and emotional intelligence and how to handle diversity; and
• Building productive relationships through rapport-building, networking, listening, questioning, giving recognition and helpful feedback.
METHOD OF DELIVERY
The course is delivered in an interactive, workshop style with short presentations, demonstrations, case studies, skill-building activities and group discussions.

LEARNING OUTCOMES
On completion of the course participants will:

Better understand the importance of productive relationships and how to build a positive working environment;
Be able to draw on a wider range of strategies to foster productive working relationships; and
Establish a six-month action plan to build and apply course learnings.
...''

Phone:+61 2 6201 2977

School Address:

Professional Management Programs (PMP)
University of Canberra Innovation Centre
Building 22
University Drive South
Bruce ACT 2617
Australia



Jobs & Resumes: Canberra
Houses & Roommates: Canberra

Leadership Essentials
Leadership Skills
Risk Management
Microsoft Access 2003
Microsoft Project Essentials
Negotiation
Performance Auditing
Resilience
PowerPoint
Presentation
Recruiting, Selecting, Retaining Staff
Scenario Planning
Self Management
Social Intelligence
Speaking Up
Strategic Foresight
Customer Service
Facilitator
Time Management

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