Training Course:IPTT® (Cisco IP Telephony Troubleshooting)School/Trainer:Hello Computers
San Jose, CA, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This Cisco Authorized course delivers the knowledge and skills required to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The course begins by describing a systematic approach to troubleshooting AVVID networks, reviews CallManager signaling protocols, and continues with topics such as dial plans, E911 implementation, internal service tools, and command line interface tools. External tools, troubleshooting gateway problems with routers and switches, and looking at Call Detail Records and the administrative reporting tool are also covered. Finally, the course finishes with troubleshooting voice over IP quality and with an investigation of troubleshooting Unity problems.
Requirements Apply effective troubleshooting methods to resolve issues in complex IPT networks
Troubleshoot common Call Manager configuration, integration, and operation problems.
Troubleshoot Cisco and Microsoft AVVID components using the appropriate utilities and management tools.
Troubleshoot common router, switch, and gateway configuration; integration; and operation issues and problems in AVVID networks.
Resolve QoS issues in complex IPT networks using effective and appropriate troubleshooting and implementation methods.
Troubleshoot common Unity configuration, integration, and operation issues and problems.
Employ Cisco TAC as a troubleshooting and escalation tool
You Get...
Authorized Cisco Content
CCSIsTM (Certified Cisco Systems Instructors)
Additional Study Aids to Help You Pass the CCNA Exam
Prerequisites:
CCNA, QOS or DQOS
Also recommended: CVOICE, CIPT
What You’ll Learn
Applying Troubleshooting Methods
Troubleshooting CallManager, Network, Signaling, and Dial Plans Troubleshooting the CallManager Signaling Architecture
Troubleshooting AVVID Components
Troubleshooting Network Infrastructure
Applying Quality of Service in VoIP Networks
Troubleshooting Unity Voice Mail Systems
Escalating Trouble Tickets to TAC
Who Needs to Attend
System Engineers, Field Engineers and anyone attempting IP Telephony certification that includes IP Telephony Troubleshooting would benefit.
...''
Please go to the school's official website for training price and schedule:
http://www.hellocomputers.com
http://www.hellocomputers.com/Program_Cisco_IPTT.jsp
Phone:408.435.0801
School Address:
99W Tasman Dr. Suite 101
San Jose, CA 95134
Tel: 408.435.0801
Fax: 408.273.6891
Jobs & Resumes: San Jose
Houses & Roommates: San Jose
Other training courses offered by Hello Computers:
Cisco CCIE Voice Lab Boot Camp
CCIE Voice Written Exam Prep Boot Camp
CCIE Security Lab Boot Camp
CCIE Security Written Exam Prep Boot Camp
CCIE R/S Lab Boot Camp
CCIE R/S Written Exam Preparation Boot Camp
CCIE Service Provider (C/S) Lab Boot Camp
CCIE Service Provider (C/S) IP Telephony Specialization Written Exam Preparation Boot Camp
CVOICE (Cisco Voice Over IP)
CIPT (Cisco IP Telephony)
CCSP® (Cisco Certified Security Professional)
CCNP® (Cisco Certified Network Professional)
CCNA® (Cisco Certified Network Associate)
Check Point NG with Application Intelligence - Management I
Check Point NG with Application Intelligence - Management II
CISSP Training Program
Microsoft MCSE 2003
Managing and Maintaining a Microsoft 2003 Server Environment
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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