Training Course:Leadership for Lead EmployeesSchool/Trainer:The Employers Association - Charlotte Charlotte, North Carolina, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Understand the Role of Team Leader Make the transition from worker to leadership role Understand the importance of effective communications Recognize common barriers to the communication process Provide clear direction and delegate tasks Develop listening skills Understand the team leaders role in training and developing team members Apply the 4-Step Method of on the job training Learn to instruct team members on maintaining a safe work environment
Module 1 ¨C Role of the Lead Person
Team Leader expectations Making the transition from worker to Team Leader Dealing with management issues and employee issues
Module II- Communications
Principles of effective communication Recognize and resolve communications breakdowns Effective listening
Module III ¨C The Leaders Role in Training
How to train checklist What not to do when training new employees
Module IV ¨C On-the-Job Training Demonstrations
Demonstrate the training skills learned in Module III
This 12-Hour course is designed for the newly appointed or prospective lead employee. The course curriculum will focus on enabling participants to achieve and maintain the difficult balance necessary to function as a worker and as a team leader. This is a skills development course designed to allow each participant the opportunity to learn key steps in the leadership process. Using skills learned in the session, the participant builds self-confidence. ...''
Please go to the school's official website for training price and schedule: http://www.employersassoc.com/
Phone:704-522-8011
School Address:
3020 West Arrowood Road Charlotte, NC 28273 USA
Jobs & Resumes: Charlotte Houses & Roommates: Charlotte
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Supervision Skills
Problem Solving and Decision Making
Planning, Organizing, and Controlling
Motivation
Change in the Organization
Delegation
Conducting Performance Appraisals
Compensation
Interpersonal Skills
Telephone Communication
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