Performance Measures

Cranfield University
Bedford, Bedfordshire, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Learn how the design of individual measures is critical to strategic performance measurement and management and how it drives important organisational behaviour.

What will I get out of it?

You will:

Understand the major pitfalls and consequences of poor measurement design
Be able to develop appropriate performance measures
Understand the process and be able to review new and existing measures to determine their appropriateness
Be introduced to a catalogue of measures
Appreciate the requirements for good survey measures
Understand the role of different types of measures in measuring and managing organisational performance.

What is it about?

The main themes include:

Problems of measurement design
Designing measures
The performance measure record sheet
Reviewing measures
Strategic target setting
The Catalogue of Measures
Data capture
Survey based measures.

Who is it for?

Facilitators, internal consultants and analysts needing to understand the technique and how it works
Directors and managers wishing to understand how to use these techniques in their own business units, functions or departments
HR professionals needing to understand the design of performance measures.
Clinic

Clinics are designed to give you the opportunity to discuss your own performance measurement and management issues outside the classroom. For Unit 2 delegates who are attending Unit 3, there will be an optional evening clinic. This will allow one-to-one discussion of any specific points in developing your own measures or surveys.

...''

Phone:+44 (0)1234 751122

School Address:

Cranfield School of Management
Cranfield University
Cranfield
Bedford MK43 0AL
England



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