Telemarketing

HEC Montréal Business school
Montreal, Quebec, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The highly efficient and effective medium of telephone marketing has been so overused in recent years that it now must be applied carefully and discerningly to have any impact at all. This seminar offers a strategic, dynamic approach to telemarketing, based on an extensive knowledge of interpersonal marketing techniques adapted to the medium.

At the end of the first day of the seminar, participants will have learned how to overcome obstacles that often prevent them from establishing contact with their target clients.

During the second day, participants will learn how to streamline their approach to get to the heart of their sales pitch more effectively.
...''

Phone:514 340-6000

School Address:

HEC Montréal
3000 Chemin de la Côte-Sainte-Catherine
Montreal, Quebec, Canada H3T 2A7


Jobs & Resumes: Montreal
Houses & Roommates: Montreal

Team-Building Skills: The Seven Drivers of Commitment
Customer Service: Strategies and Implementation
Negotiations Within a Sales Context
Selling to Corporate Clients
Recruiting and Interviewing Sales Representatives
Managing Innovation and Marketing New Products
New Trends in the Retail Industry
E-Marketing Strategies that Target Consumers
Relational Challenges in Customer Service
Time Management
Pharmaceutical Marketing
Psychology of Power
Skills and Strategies for Excellence in Business Dealings
Six Thinking Hats
Emotional Intelligence
Psychology of Winning - Transforming Stress into Creative Energy
Logistics Innovations and Strategies
Procurement: Optimizing Supplier Contributions and Client Satisfaction
Continuous Improvement Dilemma: How to Choose Among Six Sigma, Lean, PVA, Kaizen, TQM

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