Training Course:Services MarketingSchool/Trainer:Kingston University London, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This module evaluates theories and techniques to optimise services marketing.
Areas of study will include:
Managing customer expectations and perceptions Strategies for improving service quality Strategies for attracting and retaining the most appropriate staff Managing supply and demand Pricing and calculating break even and yield Key communication variables Strategies for dealing with complaints ...''
Please go to the school's official website for training price and schedule: http://www.kingston.ac.uk/
http://www.kingston.ac.uk/postgraduate/
Phone:+44 (0)20 8547 2000
School Address:
Kingston University River House 53-57 High Street Kingston upon Thames Surrey KT1 1LQ UK
Jobs & Resumes: London Houses & Roommates: London
Other training courses offered by Kingston University:
Human Resource Management PgDip/MA
Human Resources Strategy and Change MA
International Human Resource Management MA
International Supply Chain and Logistics Management MA
Supply Chain Management
Logistics
Outsourcing Fundamentals
Marketing
MBA
Project Risk Management
Strategic Management of E-Business
Strategic Marketing Management MA
IT and Strategic Innovation
Geographical Information System
Software Engineering Tools
Software Quality Assurance
Wireless Communications
Internet Wireless Networks
Pharmaceutical Analysis
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