Training Course:Negotiating Skills For BankersSchool/Trainer:Loughborough University Business School Loughborough, Leicestershire, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' For many bank staff, negotiating skills development is the most cost effective, quickest payback training they can do. One improved deal can hugely increase the bank’s value from a relationship with a customer, or enhance the future for a department or the chances of success for a project.
Negotiating is a profitable and satisfying skill that everyone should learn. It increases confidence and assertiveness in addition to providing a useful conflict handling approach.
All bank staff use negotiating skills with their colleagues in the countless interactions in their organisation where compromises must be found. Many bank staff are professional negotiators who use their skills every day to make deals with customers and suppliers. In all these situations a careful balance must be maintained with other skills, particularly selling and relationship building �and this workshop always puts negotiating in its proper context.
The introductory level of negotiating training focuses on the core ideas which ensure that preparation and conduct in both formal and informal negotiations are skillful. This workshop, though assuming no prior training, moves quickly through the basics. This allows us to devote time to the ‘Deal-making Personalities�of the participants, how they can play to their strengths and what they can do to improve.
A range of case studies will be available. Some are based on real bank customer situations and others are designed to raise issues concerning internal deal-making. The actual cases used will be tailored to the particular group.
Who Will Benefit? Any bank staff at any level who need to learn, or refresh their understanding of, negotiating skills. This is a workshop that can be tailored to the needs of particular parts of the bank, such as retail, mid-market, large corporate, offshore, private equity and any internal department.
For professional negotiators, or those who wish to negotiate professionally, this kind of training is extraordinarily effective and profitable.
Programme Structure This 2-day programme will enhance the deal-making skills of all attendees. It will address:
The preparation process. The key elements of a deal and the need for creativity. Body language and impression management. Understanding and using power in deal-making situations. Team negotiations. Common tactics. Negotiating personalities.
A wide range of training techniques is employed including questionnaires, feedback, discussion and role plays. ...''
Please go to the school's official website for training price and schedule: http://www.lboro.ac.uk/
http://www.lboro.ac.uk/departments/bs/
Phone:+44 (0)1509 228275
School Address:
The Business School Loughborough University Ashby Road Loughborough, Leicestershire LE11 3TU United Kingdom
Jobs & Resumes: Loughborough Houses & Roommates: Loughborough
Other training courses offered by Loughborough University Business School:
Automotive Retail Management
Automotive Dealership Management
Healthcare Fire Safety Management
Back Care Management
Healthcare Governance
Healthcare Risk Management
Industrial Sales and Strategic Marketing
Occupational Health and Safety Management
Security Management
Collaborating Skills For Credit & Lending Managers
UK Banking
Finance for Non-Financial Directors
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