Tours & Holidays
Training Course:

Telecommunications/Call Center Customer Service Representative

School/Trainer:

Rogue Community College

Grants Pass, Medford, White City, Oregon, United States

Course Format:
Classroom | E-learning | Virtual | Online/Live | On-site/In-house | Blended

Course Description:

Provides the necessary skills for entry-level technical support/customer service representatives. Covers general communication skills, phone skills, customer relations skills, sales skills, advanced phone/customer relations skills, and skills that are transferable to other customer service jobs. Also provides basic key-boarding and computer training.

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Elements of this syllabus are subject to change. Training programs and their availability may vary by location.
Please go to the school's official website for training price and schedule:
http://www.roguecc.edu/

Phone:(800) 411-6508

School Address/Venue(s):

Redwood Campus
3345 Redwood Highway
Grants Pass, Oregon
541-956-7500

Riverside Campus
117 S. Central Avenue
Medford, OR 97501
541-245-7500

Table Rock Campus
7800 Pacific Avenue, White City

Course List: Grants Pass, Medford, White City
Travel Agencies:

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