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Training Course:

Telecommunications/Call Center Customer Service Representative


Rogue Community College

Grants Pass, Medford, White City, Oregon, United States

Course Format:
Classroom | E-learning | Virtual | Online/Live | On-site/In-house | Blended

Course Description:

Provides the necessary skills for entry-level technical support/customer service representatives. Covers general communication skills, phone skills, customer relations skills, sales skills, advanced phone/customer relations skills, and skills that are transferable to other customer service jobs. Also provides basic key-boarding and computer training.


Elements of this syllabus are subject to change. Training programs and their availability may vary by location.
Please go to the school's official website for training price and schedule:

Phone:(800) 411-6508

School Address/Venue(s):

Redwood Campus
3345 Redwood Highway
Grants Pass, Oregon

Riverside Campus
117 S. Central Avenue
Medford, OR 97501

Table Rock Campus
7800 Pacific Avenue, White City

Course List: Grants Pass, Medford, White City
Travel Agencies:

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