Training Course:Automotive Service Advising and Customer RelationsSchool/Trainer:Benjamin Franklin Institute of Technology Boston, Massachusetts, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Topics of study include customer interviewing and complaint assessment, flat rate and hourly methods of payment and benefit packages. Case studies are presented and guest lecturers from industry are utilized to reinforce service-advising principles. ...''
Please go to the school's official website for training price and schedule: http://www.bfit.edu/
Phone:617.423.4630
School Address:
41 Berkeley Street Boston, Massachusetts 02116 USA
Jobs & Resumes: Boston Houses & Roommates: Boston
Other training courses offered by Benjamin Franklin Institute of Technology:
Architectural Design
Building Construction
Contract Drawings
Environmental Systems
Automotive Chassis, Brakes and Suspension Systems
Engines
Electricity and Electronics
Automotive Electrical Systems
Air Conditioning
Alternative Fuels
Automotive Marketing
Automotive Service Management
Small Business Management
Financial Accounting
Business Law and Legislation
Management Accounting
Linux
Linux Shell and Script Programming
Visual Basic
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