Training Course:Service Management and OperationsSchool/Trainer:University of Texas At San Antonio
San Antonio, Texas, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Focuses on understanding the variety of service industries (both profit and nonprofit) and the growing importance of the service industry to the economy. In addition to the traditional topics of quality, customer satisfaction and value creation, additional topics include service encounters, service design and development, service productivity, and globalization of services. Tools and techniques for management service operations are also emphasized.
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Please go to the school's official website for training price and schedule:
http://www.utsa.edu/
Phone:(210) 458-4011
School Address:
The University of Texas at San Antonio, One UTSA Circle, San Antonio, TX 78249-1644 USA
Jobs & Resumes: San Antonio
Houses & Roommates: San Antonio
Other training courses offered by University of Texas At San Antonio:
Effective Negotiating
Employment Law and Legislation
Strategic Human Resources Management
Health Care Management
Advertising and Promotion Management
Destination Strategic Planning
Marketing and Selling a Destination
International Marketing
Logistics Systems Management
Production Operations Management
Management and Control of Quality
Lean Operations and Six Sigma
Logistics System Analysis
MBA�Finance
MBA - Real Estate Finance
MBA - Health Care Management
Information Assurance
Marketing Management
Tourism Destination Development
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