Training Course:Medical/Dental Office Aministration DiplomaSchool/Trainer:Ican College of Computer Business and Healthcare
Ottawa, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' As the population increases so does the demand for medical services. As the demand for medical services increases, so too does the demand for, among other things, doctors. As the number of doctors increases so too does the need for knowledgeable and effective medical/dental office administrators.
People who choose to enrol in this program appreciate the professional nature of a career in a medical/dental environment. The Medical/Dental Office Administration Program at Ican College prepares the student for work in any one of the many facets of the medical/dental community. If you are entering into the medical/dental field for the first time or have past work experience you will find that with your newly acquired skills you will be a valuable asset in a variety of areas. The successful graduate will be qualified for positions in:
§ General/Family practices
§ Specialist’s offices
§ Clinics
§ Seniors and nursing homes
§ Laboratories
§ Hospital departments, and
§ Medical/Dental agencies.
This is a 23-week diploma program that combines a solid understanding of the human anatomy & physiology, medical/dental terms and procedures with practical office skills, specifically geared to the medical/dental office environment.
The student learns how to use the computer software typically found in the medical/dental office environment. Included in this section is a medical billing package that allows physicians to bill OHIP by diskette and a dental software package for automated scheduling and insurance billing.
Curriculum
§ Medical/Dental
o Anatomy and Physiology
o Medical/Dental Terminology
o Administrative Procedures
o Medical Transcription
o CPR Certification
§ Computers
o Introduction to Computers
o Windows
o MS Word
o MD 4000/5000 (OHIP Billing & Appointment System)
o ABLEDent (Dental Scheduling & Billing)
o Introduction to the Internet
o Keyboarding
§ Professional Interpersonal Skills
§ Career Planning and Job Search
§ Work Placement
Duration: 15 weeks in-class time
8-week on-the-job work placement
Total 23 weeks
Anatomy and Physiology
Students learn the fascinating concepts of the human body. Guided through 13 different body systems with lectures, diagrams, and videos, the students gain an appreciation of the complexities of the human body and how it works. At the same time they are learning medical/dental terms including those related to diagnosis and treatment. Oncology, Pharmacology, and Oral Anatomy are addressed as well.
Medical/Dental Terminology
Using word parts the student can quickly and accurately determine the meaning of a new word. Also included are standard medical/dental abbreviations.
Administrative Procedures
All of the aspects of a busy office are addressed. Students learn scheduling, filing, telephone protocol, letter writing, business communications, confidentiality and legal aspects, handling mail and Ministry of Health billing.
Medical Transcription
This portion of the program begins with a review of basic grammar and letter styles. Students review medical terminology and combine this with their ever-increasing vocabulary to begin the transcription process. The equipment itself is described, then the students are shown the correct transcription techniques. Students will transcribe a variety of document types and styles, emulating the reality of a hospital and it’s multiple departments
CPR Certification
A one-day course is provided by St. John’s ambulance. Students become certified in basic CPR for adults.
INTRODUCTION TO COMPUTERS
Basic features of a computer system are defined. Features and uses of Windows are explained.
MS Word
In MS Word, one of the most popular word processing packages in the world, documents are created, edited, formatted, saved, and retrieved from diskette. More advanced features such as tables, newsletters, macros and merges are studied.
MD 4000/5000
MD 4000 is an automated scheduling and OHIP billing software package that is commonly used in doctor’s offices.
Students will learn how to prepare schedules, book, cancel, and change appointments, and send diskettes to OHIP with all the applicable information needed to process the billing.
ABLEDent BY LOGIC TECH
ABLEDent is an automated scheduling and insurance billing software package that is used in dental offices.
Students will learn how to set-up the system with new dentists, patients, and insurance carriers, prepare schedules, and process billing to individuals and insurance carriers.
Introduction to the Internet
The students will learn some of the history behind the development of the Internet.
They will be shown how to access and utilize different “search engines�to find information on the Internet. E-mail procedures will also be explored.
PROFESSIONAL INTERPERSONAL / SOFT SKILLS
In this module we emphasize positive relationships, fostering the ideas of empathy, respect, and encouragement and heavy focus on clear communication.
Soft Skills are people skills - how to deal with people but specifically in the workforce. Employers need people who can work together. Teamwork is an essential component in today’s business world and employers are looking for people that, in addition to the technical skills, can work together as part of “the team.� There is almost as big a demand for soft skills as there is for technical skills.
This module looks at some of the major issues in dealing with people in the workplace. The topics examined include working in teams, groups and group dynamics, personalities and personality traits (and some hints in how to deal with them) and effective listening.
Learn to understand the technical aspect of communications through identified processes.
PROBLEM SOLVING
Identify and understand common occurrences that lead to conflicts, and then, using a systematic model, prepare techniques to solve the problems.
TEAM BUILDING
Understand the dynamics that are going on and the skills, and behaviours that are required to work effectively in a team environment.
Job search
Students will learn job search techniques as well as networking (with people) and interview strategies.
Learn to prepare eye-catching resumes to get that job that you have worked so hard to achieve, from Ican College’s Placement Officer. With her finger on the pulse of what employers are looking for in a resume as well as what they want in prospective employees you will get real-world and current instruction.
Work Placement
Ican College’s Placement Officer will meet with each student individually to discuss aspirations and personal interests, and an 8-week co-op work placement will be arranged at the end of the 15-week class/lecture/lab portion of the curriculum.
...''
Please go to the school's official website for training price and schedule:
http://www.icancollege.com/
Phone:(613)224-6211
School Address:
1825 Woodward Drive
Ottawa, Ontario
K2C 0P9
CANADA
Jobs & Resumes: Ottawa
Houses & Roommates: Ottawa
Other training courses offered by Ican College of Computer Business and Healthcare:
EARLY CHILDHOOD ASSISTANT DIPLOMA
Ward Clerk
Personal Support Worker
First Aid & CPR
INTERPERSONAL SKILLS
MEDICAL TERMINOLOGY
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