The Balanced Scorecard: Achieving Performance Excellence

Meirc Training & Consulting
Dubai, United Arab Emirates

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' By the end of the program, participants will be able to:

Link performance measures to strategic objectives.
Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals.
Evaluate the feasibility of using the Balanced Scorecard in their organization.
Overcome obstacles and find solutions related to the measurement, evaluation, and follow-up of performance.
Design and implement the approach of "Best-in-Class Benchmarking" in their organization.
This Program is designed for:

All managers and supervisors, especially those involved in improving performance and measuring results. This program is worth 25 NASBA CPE’s.
Instructor:

A bilingual (English/Arabic) consultant facilitates the program.

Program Outline:

Aligning Performance Measurement with Strategy
The Strategic Planning Process
Vision/Mission
Developing Strategies
Action Planning
Performance Measurement

Key Performance Indicators
Performance Measures that Are Aligned to Company Strategy
Targets/Standards
Benchmarking

Objectives and Basics
The Who, What and Why of Benchmarking
The Benchmarking Process

Using the Balanced Scorecard as a Strategic Management System

Translating the Vision
Communicating and Linking
Business Planning
Feedback and Learning
Importance of the Balanced Scorecard
Measuring Business Strategy
Financial Perspective
Customer Perspective
Internal-Business-Process Perspective
Learning and Growth Perspective
Connecting the Measures
Implementing a Balanced Scorecard Program

...''

Phone:+971-4-3345858

School Address:

P.O.Box: 5883, Dubai, United Arab Emirates

P.O.Box 113-7360, Beirut, Lebanon


Jobs & Resumes: Dubai
Houses & Roommates: Dubai

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