Benchmarking for Optimum Organizational Performance

Meirc Training & Consulting
Dubai, United Arab Emirates

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' By the end of the program, participants will be able to:

Understand the overall “environment�within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity.
Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization.
Discuss the benchmarking methodologies in order to determine which methodology/combination is most suitable to your organization.
This Program is designed for:

Those involved in any form of business improvement endeavor and need to formally or informally compare their processes, activities, functions and/or products with “the best of the best� This program is worth 15 NASBA CPE’s.
Instructor:

A bilingual (English/Arabic) consultant facilitates the program.

Program Outline:

Definitions

Productivity
Value-adding
TQM and Other Quality Approaches
Business Process Improvement

Why Improve (3C’s)
What Can Be Improved
How to Improve
Types of Benchmarking

Performance BM
Process BM
Strategic BM
Functional BM
Internal BM
External BM
“Best Practice� Cooperative BM
Competitive BM
How to BM

BM Steps
Time Frame
Cost
BM Team
BM Process Practical Guide

...''

Phone:+971-4-3345858

School Address:

P.O.Box: 5883, Dubai, United Arab Emirates

P.O.Box 113-7360, Beirut, Lebanon


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