How to Benchmark Services and Organisations

University of Adelaide Professional and Continuing Education
Adelaide, SA, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The technique of benchmarking, by which we compare our business or organisation with others. From seeking to identify best practice, we aim to understand the situations and processes that underlie outstanding performance. In this way, we learn lessons about how we can improve our own business processes and outcomes. Benchmarking is used in a range of industries, and in both public and private sectors. This course aims to provide participants with a general understanding of the tools and techniques that can be subsequently applied to their own business or organisation.

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Phone:+61 8 8303 4777

School Address:

Professional and Continuing Education
Level 9, 115 Grenfell Street
THE UNIVERSITY OF ADELAIDE SA 5005
AUSTRALIA



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Festival and Event Design and Management
Financial Management and Budgeting
Time Management
Statistics
Risk Management
Project Management
Project Management and MS Project
Strategic Thinking and Planning
Improving Performance through Effective Evaluations
Introduction to Policy
Contract Management
Dealing with Change
Corporate Occasion
Marketing Plan
Consulting Skills
Critical Thinking
Legal Aspects of Doing Business
Managing Difficult Customers
Avoid Negative Stress

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