Training Course:Customer ServiceSchool/Trainer:University of Adelaide Professional and Continuing Education
Adelaide, SA, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' In today’s global market, every customer interaction is being measured against international best practice. It is vital for staff to provide excellent rather than average customer service. Staff who understand themselves and their customers can meet these standards. This course is recommended for front line staff dealing with internal and external customers. The first day of this two-day course will provide practical skills and strategies that can be put into effect immediately and then reviewed, refined and practiced on the second day.
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Please go to the school's official website for training price and schedule:
http://www.adelaide.edu.au/
http://www.adelaide.edu.au/pce/
Phone:+61 8 8303 4777
School Address:
Professional and Continuing Education
Level 9, 115 Grenfell Street
THE UNIVERSITY OF ADELAIDE SA 5005
AUSTRALIA
Jobs & Resumes: Adelaide
Houses & Roommates: Adelaide
Other training courses offered by University of Adelaide Professional and Continuing Education:
Contract Management
Dealing with Change
Corporate Occasion
Marketing Plan
Consulting Skills
Critical Thinking
Legal Aspects of Doing Business
Managing Difficult Customers
Avoid Negative Stress
Professional and Personal Effectiveness
Creatively Managing Conflict
Interpersonal Skills
Emotional Intelligence
Essay Writing
English for Professionals
French
German
General English for Academic Purposes
Hindi
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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