Outlook 2003

ELECTUS
Adelaide, SA, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' In this 1 day program, participants will gain the knowledge and skills to use the basic features of Microsoft Outlook.



You will learn to

Ø Use the Outlook Interface, navigation pane, today page and the folder list

Ø Send, receive, reply to and forward messages

Ø Attach a file to a message

Ø Open and save a file attachment

Ø Create a signature

Ø Effectively manage and flag your messages

Ø Open and navigate the calendar

Ø Schedule a new appointment, an event and a meeting

Ø View calendars side by side and colour code calendars

Ø Schedule and manage group meetings

Ø Manage contacts by adding, editing and deleting a contact

Ø Creating a contact distribution list

Ø Use other contact features such as flagging a contact for follow up

Ø Add, edit, sort, reorder and delete a task

Ø Assign tasks to other Outlook users

Ø Create, open, print and delete a note

Ø Add, view, open, print and delete a journal entry

Ø Sort, find and organise your Outlook messages

Ø Use the Mailbox Cleanup feature





What skills you need

No prior knowledge of Microsoft Outlook is assumed, however those attending this course should be competent in the use of the keyboard, mouse and working in the Windows environment.

Course Content
Exploring Outlook

· Using the Outlook Interface

· Using Task Panes

· Using and Customising the Navigation Pane

· Using the Folder List

· Using the Outlook Today Page

Sending/Receiving Messages

· Sending a Message

· Reading Messages in the Reading Pane

· Using a Desktop Alert to Open a Message

· Changing the Reading Pane Layout

· Using AutoPreview

· Addressing Messages with the Address Book

· Using the Unread Mail Search Folder

· Changing the Read Status of a Message

· Viewing Sent Messages

· Replying to and Forwarding a Message

· Using the InfoBar

Using Messaging Features

· Working with Message Formats

· Changing the Default Format

· Saving a Draft Version of a Message

· Setting Message Options

· Using Message Tracking

· Recalling a Message

· Hiding Header Fields

Working with Components and Office

· Attaching a File to a Message

· Reading and Saving a File Attachment

· Using Picture Attachment Options

· Inserting a Hyperlink into a Message

· Creating a Signature

· Selecting Default Signatures

· Creating an AutoText Entry

· Working with AutoArchive
Organising Messages

· Arranging and Grouping Messages

· Sorting Messages

· Changing Folder Views

· Flagging a Message

· Using the For Follow Up Search Folder

· Flagging a Message with a Reminder

· Creating a New Search Folder

· Creating a New Folder

· Moving a Message to a Different Folder

· Deleting a Folder or Message

· Emptying the Deleted Items Folder

· Recovering Deleted Items

Scheduling with the Calendar

· Navigating the Calendar

· Scheduling a New Appointment

· Scheduling an Event

· Working with the TaskPad

· Using Calendar Views

· Applying Calendar Coloring

· Setting an Item as Recurring

· Viewing Side by Side Calendars

Managing Meetings

· Scheduling a Meeting

· Scheduling a Resource

· Accepting/Declining Meeting Requests

· Proposing and Responding to a New Meeting Time

· Tracking Meeting Responses

· Updating/Cancelling a Meeting

· Creating Group Calendars

Managing Contacts

· Adding or Editing a Contact

· Adding a Contact’s Picture

· Using the Index

· Flagging a Contact for Follow up

· Tracking All Activities for a Contact

· Creating and Using a Distribution List
Working with Tasks

· Adding and Editing a Task

· Creating a Recurring Task

· Marking a Task Complete

· Sorting Tasks

· Assigning a Task to Another Outlook User

· Accepting/Declining Tasks

· Indicating the Progress of a Task

· Sending a Status Report

· Viewing Tasks Assigned to Others

Working with Notes

· Using the Notes Pane

· Creating a Note

· Opening a Note

· Coloring a Note

· Printing a Note

Using the Journal

· Opening the Journal Folder

· Creating a Journal Entry

· Assigning a Contact to a Journal Entry

· Modifying Journal Entry Types

Organizing Outlook Items

· Assigning a Category to an Outlook Item

· Modifying the Master Category List

· Using the Find Bar

· Using an Advanced Find

· Using the Ways to Organize Pane

· Using AutoCreate

· Viewing the Reminder Window

· Adding a Field to a View

· Sorting Items in a Folder

· Removing Fields from a View

· Using the Mailbox Cleanup Dialog Box

...''

Phone:08 8221 5517

School Address:

37 Angas St
Adelaide SA 5000

Jobs & Resumes: Adelaide
Houses & Roommates: Adelaide

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