Key Performance Indicators

Institute of Certified Public Accountants in Ireland
Dublin, Ireland

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course takes a practical approach. It looks at how to use KPIs to convey results which show the degree to which main bottom line objectives are being met; to provide incisive knowledge allowing corrective action to be devised thereby facilitating results; and to motivate people so that they are proactive and innovative in improving, not just operating, a process.



If the right KPIs are used correctly it is an “all round win�for front line people, management and owners.

Key Performance Indicators enables the learner to:

- Understand the philosophy of KPIs, in order to make the best of them and use them well.

- Use KPIs to tackle some of the stumbling blocks which demotivate their team

- Understand what is involved in implementing the most effective form of management control systems in a few months.

- Use KPIs to highlight areas of opportunity

- Set and attain high standards for information analysis and decision making

- Use the right KPIs with the appropriate frequency

Learning Outcomes:

KPIs and people �the philosophy

- Why do we have KPIs?

- What is the philosophy of KPIs for people in successful organisations?

- How do we use targets and KPIs?

- How can KPIs help to make a winning team?

- How can we relate this to the real world?

The right KPIs

- What tools are there?

- What types of KPI are there?

- How do we get the right KPIs?

- How can we use modelling to create KPIs?

- How do KPIs work in more complex organisations?

- How can we evaluate KPIs in financial terms?

Collecting information

- What is primary recording?

- How do we persuade people to provide and record the right information?

- What if primary recording is poor and has to be upgraded?

- How do we collect and collate information efficiently?

Interpretation of KPIs

- What are we looking for in lots of detailed KPI information?

- What can variants tell us?

- What are pure waste opportunities?

- What is the evaluation cycle?

- How do we train people to interpret and evaluate KPIs?

Communication, dissemation and display targets

- How often should KPIs be reviewed?

- Behaviours

- How do management’s attitudes need to change?

- How do we ensure continuous improvement?

- How do we pitch targets at the right level?
...''

Phone:+353 1 6767353

School Address:

Dublin
The Institute of Certified Public Accountants in Ireland
9 Ely Place
Dublin 2
Ireland
Tel: +353 1 6767353
Fax: +353 1 6612367

Belfast
The Institute of Certified Public Accountants in Ireland
3 Wellington Park
Malone Road
Belfast
BT9 6JD
Northern Ireland
Tel: +048 9092 3390
Fax: +048 9092 3334



Jobs & Resumes: Dublin
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Activity Based Management
Dynamic Budgetary Control
Due Diligence
Project Management for Accountants
Leadership Skills For Accountants
Networking Skills for Accountants
Managing from Within the Team
Problem Solving for Accountants
Strategic Financial Management
Business Performance Management
Conducting Performance Appraisals

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