Business Performance Management

Institute of Certified Public Accountants in Ireland
Dublin, Ireland

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Optimising performance and achieving great results depends on excellence in both management information systems and management responses. This course provides the tools accountants need to help their clients and colleagues succeed.

This course will provide the learner with:

A clear understanding of what sort of measures and controls should come out of the strategy process
The knowledge to advise clients (internal to the business, and external) on the best process for establishing control systems to ensure the achievement of business plans
The confidence to make recommendations on how to establish the best ongoing review process
An understanding of the difference between action review meetings and problem solving meetings, how and when both should be used
The knowledge to advise clients (internal to the business, and external) on how to get the most out of action review meetings
The information to develop process maps and procedures to help solve problems
The modules covered in this course are:

Business plans and targets

What happens when I come out of the strategy workshop?
What do I need to know about processes and departments?
What types of target are there?
What is modelling and evaluation?
How do I create and use a business plan document?
What is the review process?
What is the purpose of planning?
KPIs
What is the purpose of KPIs?
Where do KPIs come from?
How are KPIs evaluated?
How should KPIs be displayed or presented?
What are short interval controls?
What are low level KPIs?
What are high level KPIs?
Meetings
Why is it important to have meetings?
What common problems surround meetings?
What is the difference between Action Review Meetings and Problem Solving Meetings?
What other types of meetings are important?
Action review

What is the purpose of action review meetings?
How should ARMs feel?
What should the format and agenda be?
Who should attend?
What is action logging?
How do you get people to do their actions?
What is the effect of action reviews on teamwork?
What is the relationship with process improvement?
Processes and process improvement methods

What is a process?
What are the vertical departmental barriers?
What is process mapping?
What is waste and where do we find it?
What are the measuring processes?
How do we solve problems?
How should we make decisions?
Where does the stimulus for process improvement come from?
How can I ensure implementation is successful?
...''

Phone:+353 1 6767353

School Address:

Dublin
The Institute of Certified Public Accountants in Ireland
9 Ely Place
Dublin 2
Ireland
Tel: +353 1 6767353
Fax: +353 1 6612367

Belfast
The Institute of Certified Public Accountants in Ireland
3 Wellington Park
Malone Road
Belfast
BT9 6JD
Northern Ireland
Tel: +048 9092 3390
Fax: +048 9092 3334



Jobs & Resumes: Dublin
Houses & Roommates: Dublin

Activity Based Management
Dynamic Budgetary Control
Key Performance Indicators
Due Diligence
Project Management for Accountants
Leadership Skills For Accountants
Networking Skills for Accountants
Managing from Within the Team
Problem Solving for Accountants
Strategic Financial Management
Conducting Performance Appraisals
Recruitment and Selection
Negotiation Skills

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