Assertiveness

BPP Professional Education
Birmingham, Bristol, Leeds, London, Manchester, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

''

This course is about handling tricky situations in a way that is fair and acceptable for all those involved. Becoming more assertive can be of immense benefit to everyone. Being more assertive can make you feel more confident, enhance your self-esteem, reduce the impact of stressful situations and help you to be more successful both personally and professionally.
Learning Objectives

At the end of this course delegates should be able to:
Identify the difference between passive, aggressive and assertive behaviour
Say ‘No�without feeling guilty
Be confident about exercising choice
Handle aggression from others more confidently
Say what they mean
Communicate effectively on vertical and horizontal planes
This course satisfies the Solicitors�Code of Conduct Rule 5 for solicitors who manage or supervise staff. ...''

Phone:0845 226 2422

School Address:

BPP Professional Education
Professional Development Division
1 Procter Street
Holborn
London
WC1V 6DW
UK


Jobs & Resumes: Birmingham, Bristol, Leeds, London, Manchester
Houses & Roommates: Birmingham, Bristol, Leeds, London, Manchester

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