Facilitation Skills

Reed Learning
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' A course that will give you the skills and techniques required to get the most out of individuals in all challenging group situations, not just formal meetings. This is not about chairing meetings but about stimulating group dynamics in focus groups, team development workshops or committees

Course Overview
�The role of the facilitator
�Appreciate the difference between “process�and “content�
�The skills required
�Understand group dynamics
�Levels of intervention
�Determine the skills required
�Agree what is expected from the facilitator
�People and task issues
�The ability to stay neutral when necessary
�What does and doesn’t work
�Develop mental resilience
�Be firm without causing upset
�Handle difficult situations
�The emotional cycle of change
�Catalytic skills
�Interventions that stimulate the process
�Establish ground rules
�Problem solving techniques
�The mastery ladder

What do I get out of it?
�Understanding of group dynamics
�Confidence to handle those being over dominating in a group situation
�Ability to bring out those not contributing in a meeting
�Techniques to intervene to stimulate discussion
�Understanding of left and right brain thinking and how to exploit both
�Basic problem solving techniques
...''

Phone:0800 132 448

School Address:

9 Kingsway, London, WC2B 6XF UK

Jobs & Resumes: London
Houses & Roommates: London

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