Training Course:Applying Business Process ImprovementSchool/Trainer:Reed Learning
London, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This workshop will benefit those needing an in-depth understanding of business process improvement.
Course Overview
Day one
Session 1 �Process mapping and redesign introduction
Process mapping basics
Business process mapping basics
Session 2 �Business process improvement simulation (interactive exercise)
Run a business before process improvement
Measure and analyse performance
Map processes and implement improvements
Experience the benefits of a streamlined business
Session 3 �Mapping techniques
What are they and when should they be used
IDEFO
‘Swim lane�charts
Value stream mapping
Failure mode and effects analysis (FMEA)
Session 4 �Software tools
Using Microsoft Visio© process mapping
Close of day one
Day two
Session 5 - Effective design of processes and procedures
Defining service levels for business processes
Defining customer needs
Specifying is using business process maps
Business process measures and the EFQM balanced scorecard
Session 6 - Case studies from commerce and industry
End-to-end worked examples
Session 7 - Managing change
Structuring and setting up a business process programme
Stakeholder management
Implementation issues and solutions
Course review and summary
Close of course
12 CPD hours (for non-CIMA members)
What do I get out of it?
This practical and participative workshop builds on the skills gained in Business Process Mapping, providing an in-depth understanding of business process mapping techniques and how to apply them. It will enable you to:
- evaluate and analyse current practice
- fundamentally change the structure of existing business processes
- align processes to customer and stakeholder needs
- understand how others have done it
- achieve transformational performance improvement, through the rigorous analysis and redesign of business processes
...''
Please go to the school's official website for training price and schedule:
http://www.reedlearning.co.uk/
Phone:0800 132 448
School Address:
9 Kingsway, London, WC2B 6XF UK
Jobs & Resumes: London
Houses & Roommates: London
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