The Executive PA

Reed Learning
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The PA is a pivotal role in the management team and this course equips senior PAs with the skills to achieve organisational objectives through partnership with their manager, as well as time management and communication to really contribute to the management team

Course Overview
�Expectations:
Your role as an Executive PA, Secretary, Executive Secretary? Competencies for excellence and criteria for desired performance
�What is management?
Achieving results through others
Planning and organising your work
Working with your manager
�Personal effectiveness
Communication: What is it? Why does it fail?
The power of behaviour; verbal and non-verbal.
Listening and questioning skills.
Achieving win-win solutions
�Time management
Myths and realities. Deciding your goals
Setting priorities and meeting deadlines
Sharing best practice with colleagues
�Self-development
Challenges and opportunities for executive secretaries
Preparing for your appraisal
Action planning

What do I get out of it?
�Understanding of the PA’s role in the management team
�The management tools to be more proactive
�Effective self-management and personal development
�Key objectives to increase your own and your manager’s productivity
...''

Phone:0800 132 448

School Address:

9 Kingsway, London, WC2B 6XF UK

Jobs & Resumes: London
Houses & Roommates: London

PRINCE2 Overview
PRINCE2 Practitioner Certificate
Risk Management
Purchasing
Best Practice for Field Sales
Best Practice for Sales Managers
Bid and Tender Management
Regional And Remote Management
Minute Taking
Reception Skills

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