Advanced AVVID Troubleshooting and PBX Integration Bootcamp (AATPI) v1.0

Information Management Systems Inc.
Atlanta, GA, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' AATPI is a follow-on course to Cisco CallManager Bootcamp (CMBC) intended for engineers who must troubleshoot an IP telephony network. In the course, students will integrate call processing and client components including CallManager 4.0 and IP phones.

Students will then troubleshoot the environment based on some of the most prolific calls that have come into the Cisco TAC on IP telephony. Labs include configuring and integrating Cisco AVVID (Architecture for Voice, Video and Integrated Data) with a traditional private branch exchange (PBX). Also, students will integrate the traditional PBX (Avaya Definity) through Primary Rate Interface (PRI) and channel associated signaling (CAS) gateways, both with a Cisco Catalyst?6000 Series Switch and Cisco IOS? routers as well as H.323 and Media Gateway Control Protocol (MGCP).

The labs, which account for 75 percent of class time, utilize CallManager 4.0 and current features to ensure that students gain experience with today?s issues and solutions. The lab pod simulate a large enterprise with headquarter and branch offices. Pods ultimately merge into a fully distributed Cisco IPT deployment.

Course Objects

After completing this course the student should be able to:

Troubleshoot problems with servers running CallManager
Integrate and configure all the components that make up an AVVID solution including the infrastructure, call processing systems, and the client interface components
Analyze, troubleshoot, and repair trouble tickets on the network
Integrate and Troubleshoot CallManager with a legacy PBX
Develop the skills needed to solve and repair the most complex problems with AVVID solutions
Course Outline

Course Introduction

Intro to IP Telephony Troubleshooting

Voice Troubleshooting Tools

Integrating the PBX and AVVID Networks

Integrating a Legacy PBX by Installing and Troubleshooting Gateways on the Catalyst 6000

Integrating a Legacy PBX by Installing and Troubleshooting IOS Gateways

Integrating the PBX with the CallManager via an MGCP Gateway

Troubleshooting Remote Sites

Troubleshooting Dial Plans in Call Manager

Troubleshooting Media Resources

Troubleshooting Echo

Troubleshooting Gatekeepers

Troubleshooting CallManager Cluster Failover

Who Should Attend

This course is intended for engineers, consultants, and services personnel who are deploying and troubleshooting Cisco IP telephony networks in either an enterprise or service provider environment.


...''

Phone:404 329-6260 or 888 812 9028

School Address:

2470 Cheshire Bridge Road
Atlanta, GA
United States - 30324
Phone : 404 329-6260 or 888 812 9028
Fax : 404 329-6365
Email : cservice@imsinc.com

Jobs & Resumes: Atlanta
Houses & Roommates: Atlanta

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