Training Course:MS 2261: Supporting Users Running the Microsoft Windows XP Operating SystemSchool/Trainer:CompuWorks Systems, Inc
Boston, Massachusetts, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This three-day instructor led course is to provide individuals who are new to Microsoft Windows® XP with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional in an Active Directory® network environment, or Windows XP Home edition in a workgroup environment. This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows XP.
Prerequisites: Before attending this course, students must have:
ï‚?Basic experience using a Microsoft Windows Operating system such as Microsoft Windows XP and basic understanding of Microsoft Office.
ï‚?Basic understanding of core operating system technologies including installation and configuration.
ï‚?A basic understanding of hardware components, major desktop components and interfaces, and TCP/IP settings.
ï‚?How to use command-line utilities to manage the operating system.
ï‚?A basic understanding of technologies that are available for establishing Internet connectivity.
Length: Three days
Module 1: Introduction to Supporting Users
�Tools for Troubleshooting Windows Desktop Operating Systems
Module 2: Resolving Installation Issues
�Preparing for Installation
�Preparing the Hard Disk for Installation
�How the Installation Process Works
�Troubleshooting an Attended Installation
Troubleshooting an Upgrade
�Troubleshooting an Unattended Installation
�Troubleshooting the Boot Process
Module 3: Resolving Desktop Management Issues
�Troubleshooting Logon
�Troubleshooting User Configuration
�Troubleshooting Multilingual Configuration
�Troubleshooting Security and Local Policy Settings
�Troubleshooting System Performance
�Resolving Desktop Management Issues
Module 4: Resolving File and Folder Issues
�Managing Files and Folders
�Troubleshooting Access to Files and Folders
�Troubleshooting Access to Shared Files and Folders
�Troubleshooting Access to Offline Files
Module 5: Resolving Hardware Issues
�Managing Drivers
�Troubleshooting Storage Devices
�Troubleshooting Display Devices
�Troubleshooting Import and Output (I/O) Devices
�Troubleshooting Advanced Configuration and Power Interface (ACPI)
Module 6: Resolving Print Issues
�Installing Local and Network Printers
�Troubleshooting Printer Drivers
�Troubleshooting Printers and Print Jobs
�Auditing Printers
Module 7: Resolving Network Connectivity Issues
�Applying the OSI Model
�Managing Computer Addressing
�Managing Name Resolution
�Troubleshooting Remote Connection Issues
...''
Please go to the school's official website for training price and schedule:
http://www.compuworks.com/
Phone:1-781-224-1113
School Address:
Boston Training Center, 99 Bedford Street, Boston, MA 02111
2 Pleasure Island Road, Suite 2B, Wakefield, MA 01880
Jobs & Resumes: Boston
Houses & Roommates: Boston
Other training courses offered by CompuWorks Systems, Inc:
FrontPage 2003: Getting Started
Advanced FrontPage 2003
HTML
Outlook 2003
Photoshop
PowerPoint
Project 2003
Visio 2003 Professional
Word 2003
MS 2262: Supporting Users Running Applications on a Microsoft Windows XP Operating System
MS 2272: Implementing and Supporting Microsoft Windows XP Professional
MS 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment
MS 2274: Managing a Microsoft Windows Server 2003 Environment
MS 2275: Maintaining a Microsoft Windows Server 2003 Environment
MS 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
MS 2277: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services
MS 2278: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
MS 2279: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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