MS 2262: Supporting Users Running Applications on a Microsoft Windows XP Operating System

CompuWorks Systems, Inc
Boston, Massachusetts, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This two-day instructor led course is to provide individuals who are new to Microsoft Windows® XP with the knowledge and skills necessary to troubleshoot basic problems end users will face related to configuring and maintaining applications such as Microsoft Office, Outlook Express, Internet Explorer and other applications that run on a Microsoft Windows XP Operating System. This is an introductory course designed to provide information on how to troubleshoot applications running on Microsoft Windows XP.


Prerequisites: Before attending this course, students must have:
ï‚?Attended Course 2261: Supporting Users Running the Microsoft Windows XP Operating System
ï‚?Experience using Microsoft Office as a general user.
ï‚?Experience using a Microsoft Windows operating system such as Microsoft Windows XP.


Length: Two days



Module 1: Introduction to Troubleshooting Applications
�Overview of Desktop Application Support
�Overview of the Windows System Architecture
�Overview of Application Installation

Module 2: Introduction to Troubleshooting Applications
�Troubleshooting MS-DOS-Based Win 16 Applications
�Troubleshooting Win32 Applications
�Troubleshooting Application Compatibility Issues
�Troubleshooting Security Issues Related to Applications

Module 3: Supporting Microsoft Internet Explorer
�Configuring General Settings
�Configuring Security and Privacy Settings
�Configuring Content Settings
�Configuring Connectivity Settings
�Configuring Program and Advanced Settings
�Configuring Internet Explorer

Module 4: Supporting Outlook Express
�Configuring Outlook Express for Email
�Managing Outlook Express Data
�Configuring Outlook Express for Newsgroups

Module 5: Supporting Microsoft Office
�Introduction to Supporting Microsoft Office
�Supporting Office Installation
�Supporting an Upgrade
�Managing Office Security and Recoverability
�Managing Office Language Features

Module 6: Supporting Microsoft Outlook
�Configuring Outlook
�Managing Outlook Data
�Troubleshooting Outlook
...''

Phone:1-781-224-1113

School Address:

Boston Training Center, 99 Bedford Street, Boston, MA 02111

2 Pleasure Island Road, Suite 2B, Wakefield, MA 01880



Jobs & Resumes: Boston
Houses & Roommates: Boston

Advanced FrontPage 2003
HTML
Outlook 2003
Photoshop
PowerPoint
Project 2003
Visio 2003 Professional
Word 2003
MS 2261: Supporting Users Running the Microsoft Windows XP Operating System
MS 2272: Implementing and Supporting Microsoft Windows XP Professional
MS 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment
MS 2274: Managing a Microsoft Windows Server 2003 Environment
MS 2275: Maintaining a Microsoft Windows Server 2003 Environment
MS 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
MS 2277: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services
MS 2278: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
MS 2279: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
MS 2285: Installing, Configuring, and Administering Microsoft Windows XP Professional

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