Effective Communication

ExecuTrain
Alpharetta, Georgia, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course is intended for entry-level managers who want to develop effective communications skills. Good relationships and clear understanding of goals and objectives improve productivity in any business. Good communication is the best way to achieve those outcomes, while poor communication can hinder team efforts, damage relationships, and degrade morale. This course will show you how to be the most effective communicator you can be. First, you’ll learn that communication is not one event, but a complex process. Next, you’ll move step by step to see how you can promote effective communication by managing each step in the process. These specific techniques will not only help you communicate more effectively, but will also help model standards of good communication throughout your organization.

Objectives:
In this course, you will learn specific management techniques which will help you communicate effectively.
Hardware and Software Required:
Browser Netscape Communicator 4.0
Browser AOL 4.0
Operating System MacOS 8.5
Browser Microsoft Internet Explorer 4.0
Operating System MS-Windows 95

Table of Contents:

Course Introduction

Course Introduction

Understand the Communication Process

Lesson Introduction

Define Communication as a Process

Define the Elements

Lesson Follow Up

Send Clear Messages

Lesson Introduction

Create a Message

Choose the Right Method

Use Nonverbal Messages

Lesson Follow Up

Actively Seek to Understand

Lesson Introduction

Use Effective Listening Skills

Prevent Misunderstandings

Realize the Impact of Unclear Messages

Lesson Follow Up

Include Feedback Loop

Lesson Introduction

Provide Feedback

Maintain the Feedback Loop

Lesson Follow Up

Realize Perception Filters

Lesson Introduction

Define Perception Filters

Lesson Follow Up

Realize the Presence of Noise

Lesson Introduction

Define Noise

Check your Surroundings

Lesson Follow Up

Confirm the Message

Lesson Introduction

Confirm Shared Meanings

Lesson Follow Up


...''

Phone:1-800-908-7246

School Address:



Jobs & Resumes: Alpharetta
Houses & Roommates: Alpharetta

Process Improvement
Strategic Thinking
Stress Management
Team Leadership
Team Management
Time Management
Virtual Teams
Writing Skills
Applying Leadership Basics
Balancing Work and Family
Effective Selling
Customer Relationships
Financial Basics for Non-Financial Managers
Grammar Essentials
Negotiating for the Sales Professional
Personal Financial Planning
Telephone Sales Skills
Coaching For Results
Managing Change

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