Training Course:ITIL v2 Extended AwarenessSchool/Trainer:
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Besides introducing ITIL and ITSM, this course also gives an introduction to each of the ITIL processes. The extended awareness course provides you with an overview of the concepts within the ITIL Best practices and also introduces the principles of all ITIL processes.
Course Description
This course gives you an overview of the concepts within the ITIL Best Practices and also introduces you to the key ITIL processes. The course also explains how the ITIL processes integrate to provide smooth functioning of organizations and ensure high-quality services to their customers (Designed for audience not likely to take ITIL Foundation Course).
Audience
T Support Staff, IT Consultants, Key Business Users, IT Developers
Learning Objectives
At the end of this course, you will be able to:
Identify the need for IT Service Management in your IT organization
Recognize the benefits of ITIL and ITSM for an organization
Identify the ways in which ITIL can be applied within your organization
Recall the major processes as covered in the ITIL Best Practices
Define the role/purpose of each of the key ITIL processes
...''
Please go to the school's official website for training price and schedule:
http://www.nouriassociates.com/
Phone:888 556 3618
School Address:
Nouri Associates, Inc.
One Embarcadero Center Suite 500
San Francisco, CA 94111 USA
Telephone: 1 (415) 267-7611
Facsimile: 1 (415) 267-6127
Jobs & Resumes: San Francisco
Houses & Roommates: San Francisco
Other training courses offered by Nouri Associates, Inc.:
ITIL v2 Awareness
ITIL for Help Desk Agents
ITIL v2 Foundation Course - Self Paced
ITIL Foundation v2-v3 Bridging
ITIL v2 Foundation
ITIL v2 Foundation Exam Preparation
Microsoft Operations Framework Orientation - Self Paced
ITIL Version 2 Foundation Course with ITIL ALIVE
ITIL Version 3 Foundation
ITIL Practitioner Support & Restore (IPSR - Clustered Practitioner)
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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