Training Course:ITIL v2 Extended AwarenessSchool/Trainer:
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Besides introducing ITIL and ITSM, this course also gives an introduction to each of the ITIL processes. The extended awareness course provides you with an overview of the concepts within the ITIL Best practices and also introduces the principles of all ITIL processes.
Course Description This course gives you an overview of the concepts within the ITIL Best Practices and also introduces you to the key ITIL processes. The course also explains how the ITIL processes integrate to provide smooth functioning of organizations and ensure high-quality services to their customers (Designed for audience not likely to take ITIL Foundation Course).
Audience T Support Staff, IT Consultants, Key Business Users, IT Developers
Learning Objectives At the end of this course, you will be able to: Identify the need for IT Service Management in your IT organization Recognize the benefits of ITIL and ITSM for an organization Identify the ways in which ITIL can be applied within your organization Recall the major processes as covered in the ITIL Best Practices Define the role/purpose of each of the key ITIL processes ...''
Please go to the school's official website for training price and schedule: http://www.nouriassociates.com/
Phone:888 556 3618
School Address:
Nouri Associates, Inc. One Embarcadero Center Suite 500 San Francisco, CA 94111 USA Telephone: 1 (415) 267-7611 Facsimile: 1 (415) 267-6127
Jobs & Resumes: San Francisco Houses & Roommates: San Francisco
Other training courses offered by Nouri Associates, Inc.:
ITIL v2 Awareness
ITIL for Help Desk Agents
ITIL v2 Foundation Course - Self Paced
ITIL Foundation v2-v3 Bridging
ITIL v2 Foundation
ITIL v2 Foundation Exam Preparation
Microsoft Operations Framework Orientation - Self Paced
ITIL Version 2 Foundation Course with ITIL ALIVE
ITIL Version 3 Foundation
ITIL Practitioner Support & Restore (IPSR - Clustered Practitioner)
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