Training Course:ITIL v2 Foundation Course - Self PacedSchool/Trainer:
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' The self paced ITIL Foundation Course is an award winning and EXIN accredited course comprising of an integrated case study learning approach and rich dynamic content in an interactive multimedia presentation. The 16 hour long modularized self-paced e-learning course introduces you to the concepts of IT Service Management (ITSM) and how to apply the industry standard IT Infrastructure Library (ITIL) Service Support and Service Delivery principles within an IT services driven organization.
Course Description
The ITIL Foundation Course combines the advantages of anywhere-anytime convenience and can be accesses from your office or home. The course also provides flexible course tracks that let you learn at your own pace and an integrated case study to enable thorough understanding and retention. The course is developed in compliance with all the prerequisite training and exam specifications laid down by EXIN and leads you to ITIL Foundation Certification.
Audience
IT Support Staff, IT Consultants, Key Business Users, IT Developers
Learning Objectives
At the end of this course, you will be able to:
Identify the various ITIL processes that can be implemented in an organization
Identify the benefits of implementing each ITIL process in an organization
Identify the basic concepts related to each ITIL process
Identify the activities and roles involved in each process
Identify the relationship of each ITIL process with other processes
Identify the factors that affect the effectiveness of each ITIL process
Course Organization Logistics
Computer (Pentium IV, Internet Explorer 5.x, Cookies enabled, Macromedia Flash Player 6.0, Speakers or a headset, 1024X768 pixel resolution)
Broadband Internet connection
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Please go to the school's official website for training price and schedule:
http://www.nouriassociates.com/
Phone:888 556 3618
School Address:
Nouri Associates, Inc.
One Embarcadero Center Suite 500
San Francisco, CA 94111 USA
Telephone: 1 (415) 267-7611
Facsimile: 1 (415) 267-6127
Jobs & Resumes: San Francisco
Houses & Roommates: San Francisco
Other training courses offered by Nouri Associates, Inc.:
ITIL v2 Awareness
ITIL v2 Extended Awareness
ITIL for Help Desk Agents
ITIL Foundation v2-v3 Bridging
ITIL v2 Foundation
ITIL v2 Foundation Exam Preparation
Microsoft Operations Framework Orientation - Self Paced
ITIL Version 2 Foundation Course with ITIL ALIVE
ITIL Version 3 Foundation
ITIL Practitioner Support & Restore (IPSR - Clustered Practitioner)
ITIL Practitioner Release & Control
ITIL v2 Service Manager (Masters)
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