ITIL Foundation v2-v3 Bridging

Nouri Associates, Inc.
San Francisco, California, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This 6½ hours e-learning course is specially designed for learners who are already certified at the Foundation level in previous versions of ITIL. The v3 Foundation Bridging Course trains previously certified Foundation learners on the new contents of the ITIL v3 Foundation syllabus. The course introduces learners to the concept of the service lifecycle approach to IT Service Management according to ITIL version 3. This Bridging Course is designed as an update for candidates who hold Foundation certificates from earlier versions of ITIL to a level of knowledge and understanding in line with the ITIL® v3 Foundation Certificate in IT Service Management. This course prepares the student to successfully complete the associated exam, required for entry into the future ITIL Version 3 intermediate level training courses or as part of an overall bridging program to the v3 ITIL Expert certification.

Course Description
The ITIL Version 3 best practice is composed of five core disciplines; Service Strategy, Service Design, Service Transition, Service Operations, Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.

Audience
Existing holders of ITIL Foundation Certificate from earlier ITIL versions who want knowledge and understanding of the new content of ITIL Version 3.

Learning Objectives
At the end of this course, you will be able to:
Prepare for writing the V3 Foundation Bridge exam
Identify the major differences from previous ITIL versions
Identify the new content of ITIL V3


Course Organization Logistics
Pentium IV, Internet Explorer 7.x, Cookies enabled, Macromedia Flash Player 8.0 above, speakers or a headset, minimum 1024X768 pixel resolution
Broadband Internet connection

...''

Phone:888 556 3618

School Address:

Nouri Associates, Inc.
One Embarcadero Center Suite 500
San Francisco, CA 94111 USA
Telephone: 1 (415) 267-7611
Facsimile: 1 (415) 267-6127


Jobs & Resumes: San Francisco
Houses & Roommates: San Francisco

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