Training Course:ISO 20000 for Auditors plus ExamSchool/Trainer:
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' The ISO/IEC 20000 Auditors course is an intensive 2-days workshop training relevant for professionals who play a role in auditing the ISO/IEC 20000 standard.
Course Description
This course is designed for professionals and certified auditors who would like to learn how to perform auditing activities as either internal or external auditors based on the ISO/IEC 20000 standard. At the end of the 2-day classroom training, the ITSMF certification exam, which is a multiple-choice exam, can be taken. This training does not cover audit techniques or the issues involved in preparing an organization for an audit. The certificate is awarded to candidates passing the relevant examination, which can only be taken as part of an accredited training course. The course covers the interpretation and application of the ISO/IEC 20000 standard. The exam consists of a closed-book, 25-question, multiple-choice, paper-based test. To pass, candidates must answer 18 or more questions correctly.
Audience
IT service providers, IT service managers, and IT auditors involved in the implementation of ISO 20000
Learning Objectives
At the end of this course, you will be able to:
Identify the objectives and major content of IT Service Management processes within the scope of ISO/IEC 20000.
Identify the core processes of the ISO/IEC 20000 standard.
Describe the key activities and requirements of each process involved.
Identify the requirements of the overall Service Management system and plan.
Course Organization Logistics
6 -16 participants
Classroom with a horse shoe seating
LCD projector, white board, flip chart
1 break out room
...''
Please go to the school's official website for training price and schedule:
http://www.nouriassociates.com/
Phone:888 556 3618
School Address:
Nouri Associates, Inc.
One Embarcadero Center Suite 500
San Francisco, CA 94111 USA
Telephone: 1 (415) 267-7611
Facsimile: 1 (415) 267-6127
Jobs & Resumes: San Francisco
Houses & Roommates: San Francisco
Other training courses offered by Nouri Associates, Inc.:
ITIL v2 Foundation Exam Preparation
Microsoft Operations Framework Orientation - Self Paced
ITIL Version 2 Foundation Course with ITIL ALIVE
ITIL Version 3 Foundation
ITIL Practitioner Support & Restore (IPSR - Clustered Practitioner)
ITIL Practitioner Release & Control
ITIL v2 Service Manager (Masters)
ITIL Practitioner Agree & Define
ITIL v3 Service Manager Bridging
ISO 20000
ISO20000 for Consultants plus Certification Exam
COBIT Foundation
COBIT Awareness
CMMI
BS15000 Certification
COBIT Implementation Workshop
ITIL for Executives
ITSM Mobilization Workshop
ITIL/ITSM Tool Analysis & Selection Workshop
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