Training Course:ITIL for ExecutivesSchool/Trainer:
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This course is designed for IT Leadership and senior IT managers. It covers the importance of ITIL as a best practices framework for IT departments and organizations in order to help the IT organizations align with business needs and deliver quality and cost effective services to their business counterparts.
Course Description
Designed for senior IT Managers, this course introduces the ITIL framework and direct and indirect benefits that the organizations can expect to achieve through the implementation of ITIL. The course also addresses the issues of Business IT Alignment and Business Case (ROI) for ITIL Implementation.
Audience
IT Leadership, Senior IT Management, Business Executives
Learning Objectives
At the end of this course, you will be able to:
Identify the various ITIL processes that can be implemented in an organization.
Identify the need for IT Service Management in your IT organization
Recall the major processes as covered in the ITIL Best Practices
Recognize the benefits of ITIL and ITSM for an organization
Develop a rough business case for ITIL Implementation
Recall some case studies of successful ITIL implementations by well known companies
Course Organization Logistics
6- 12 participants
Overhead projector, white board, flip chart
Student/Class Materials
Presentation Handout
...''
Please go to the school's official website for training price and schedule:
http://www.nouriassociates.com/
Phone:888 556 3618
School Address:
Nouri Associates, Inc.
One Embarcadero Center Suite 500
San Francisco, CA 94111 USA
Telephone: 1 (415) 267-7611
Facsimile: 1 (415) 267-6127
Jobs & Resumes: San Francisco
Houses & Roommates: San Francisco
Other training courses offered by Nouri Associates, Inc.:
ITIL Practitioner Agree & Define
ITIL v3 Service Manager Bridging
ISO 20000
ISO 20000 for Auditors plus Exam
ISO20000 for Consultants plus Certification Exam
COBIT Foundation
COBIT Awareness
CMMI
BS15000 Certification
COBIT Implementation Workshop
ITSM Mobilization Workshop
ITIL/ITSM Tool Analysis & Selection Workshop
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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