Training Course:Quality Function Deployment (QFD)School/Trainer:SkillSoft
Nashua, New Hampshire, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Imagine designing products that assure customer satisfaction and value the first time, every time. Design for Six Sigma (DFSS) is a methodology in product design that depends on having a clear understanding of required process capabilities. These capabilities and their interactions need to be understood statistically and must focus on meeting customer specifications. DFSS is used to design or redesign a product or service from the ground up. By identifying potential issues in the customer domain, DFSS allows organizations to better understand the Voice of the Customer (VOC) and the customer’s application of a product or process. It uses Quality Function Deployment (QFD), a systematic process for motivating a business to focus on its customers, to ensure that business functions are focused on achieving a common goal of customer satisfaction. The set of tools and techniques that QFD provides can be used to ensure that the VOC is captured. Through consistently understanding what the customer wants, the company can build a structure that is referred to commonly as the House of Quality. This sets down the details covering customer requirements, design considerations, and design alternatives in a three-dimensional matrix, which is used to assign weighted scores based on customer needs. These form the basis of future product and service development. Identified customer requirements are turned into designs, technical characteristics, and specifications in the engineering or process domain and these are used to build and deliver a quality product or service.
Target Audience
Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a Six Sigma proposal; and organizations implementing a Six Sigma project.
Expected Duration
2.0 hours
Objectives :
Lesson Overview
recognize the benefits of deploying Quality Function Deployment (QFD) in your organization
Linking QFD and DFSS
recognize how integrating QFD with DFSS enables companies to better understand the Voice of the Customer (VOC)
QFD: The House of Quality
recognize examples of the information contained in the six major components of the House of Quality matrix
Lesson Overview
recognize the benefits of using the Quality Function Deployment (QFD) matrix to help define critical product planning and design information
Creating a QFD Matrix
match the steps involved in creating a QFD matrix to examples
The Four Phases of QFD
match the four phases of the Quality Function Deployment (QFD) methodology to examples
Applying Best Practices for Deploying QFD
apply techniques for deploying Quality Function Deployment (QFD) in a given situation ...''
Please go to the school's official website for training price and schedule:
http://www.skillsoft.com/
Phone:877.545.5763
School Address:
SkillSoft
107 Northeastern Blvd.
Nashua, NH 03062 USA
603-324-3000
World Headquarters
SkillSoft PLC
Belfield Office Park
Clonskeagh
Dublin 4, Ireland
Phone: +353 1 218 1000
SkillSoft Asia Pacific Headquarters
Level 1
71 Epping Road
(PO Box 365, North Ryde NSW 2113)
North Ryde NSW 2113
Sydney Australia
Phone: +61 2 9886 0500
SkillSoft U.K. Ltd.
EMEA Headquarters (U.K.)
Compass House
2nd Floor
207-215 London Road
Camberley
GU15 3EY
Phone: +44 (0) 127 640 1950
SkillSoft Canada Services Center
20 Knowledge Park Drive
Fredericton, NB E3C 2P5
Canada
Phone: 506-457-1285
Jobs & Resumes: Nashua
Houses & Roommates: Nashua
Other training courses offered by SkillSoft:
Leadership in Six Sigma
Six Sigma and the Corporate Enterprise
Business Process Management
Six Sigma Team Leadership
Six Sigma Team Dynamics and Performance
Six Sigma and Critical Customer Requirements
Probability and Statistics
Total Productive Maintenance
Six Sigma--Lean Tools for Control
Lean
Measurement Systems
CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT (CAPM)
Project Life Cycles and Stakeholders
Project Management
Project Planning
Executing, Monitoring & Controlling, and Closing a Project
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
Tips:
Besides Acquiring latest course information by the search form, Students can also leave their study interests here and let schools callback. |
|
|
