Developing Employees (HRCI/PHR)

SkillSoft
Nashua, New Hampshire, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The Human Resource Certification Institute’s (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company’s workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the areas of employee training and development. In the area of employee training, you will learn methods for effectively training adult learners and techniques for aligning all training programs with your company’s strategic goals. This course will also help you understand the necessary steps for developing effective employee development programs. All the topics in this course are based on the HR Development functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.

Target Audience
Human resources professionals that are preparing for the Human Resources Certification Institute’s certification examination

Expected Duration
1.5

Lesson Objectives:

Training and Human Resources

recognize the value of understanding the functions of human resource development (HRD).
select examples of the primary functions of HRD.
recognize the characteristics of adult learners.

Training Program Development

recognize the benefits of implementing HRD programs in an organization.
select examples of the steps for designing an effective training program.
match training models to examples.
recognize considerations for implementing a training program.
identify the guidelines that performance evaluators should follow before an appraisal meeting.
identify the guidelines that performance evaluators should follow during an appraisal meeting. ...''

Phone:877.545.5763

School Address:

SkillSoft
107 Northeastern Blvd.
Nashua, NH 03062 USA
603-324-3000

World Headquarters
SkillSoft PLC
Belfield Office Park
Clonskeagh
Dublin 4, Ireland
Phone: +353 1 218 1000

SkillSoft Asia Pacific Headquarters
Level 1
71 Epping Road
(PO Box 365, North Ryde NSW 2113)
North Ryde NSW 2113
Sydney Australia
Phone: +61 2 9886 0500

SkillSoft U.K. Ltd.
EMEA Headquarters (U.K.)
Compass House
2nd Floor
207-215 London Road
Camberley
GU15 3EY
Phone: +44 (0) 127 640 1950

SkillSoft Canada Services Center
20 Knowledge Park Drive
Fredericton, NB E3C 2P5
Canada
Phone: 506-457-1285


Jobs & Resumes: Nashua
Houses & Roommates: Nashua

Employment Management (HRCI/PHR)
Recruiting and Selecting Candidates (HRCI/PHR)
Risk Assessment and Prevention (HRCI/PHR)
Health and Safety in the Workplace (HRCI/PHR)
Unionized Workplaces (HRCI/PHR)
Non-Unionized Workplaces (HRCI/PHR)
Sexual Harassment at Work (HRCI/PHR)
Employment Relations (HRCI/PHR)
Compensating Employees (HRCI/PHR)
Developing Human Resources (HRCI/PHR)
Employee and Labor Relations Strategies
Safety, Health, and Security Strategies
Compensation and Benefits Strategies
Workforce Planning and Employment Strategies
Managing the Quality of the Customer Support Service Center
Customer Service Procedures
Managing Conflict, Stress, and Time
Effective Communication Skills
Interacting with the Customer

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