Communications

North Carolina State University
Raleigh, North Carolina, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Communication skills are vital to an organization’s effectiveness. The How to Master Communications bundle builds on the basics of effective communication and shows how to apply sound communication skills to a variety of interpersonal and leadership situations, such as intervening in conflict and providing feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can’t use Netscape or other browsers for this training.

Outcomes
Upon completion of this course you will be able to:

Effective feedback
Conflict intervention
Expectations
Performance goals
Assessment
Each course ends with a 20-question test made up of 10 true/false questions and 10 multiple-choice questions. If the student achieves a 70% or higher on the test, then the training allows them to print out a Certificate of Completion. This test may be taken as many times as the student wants during the licensed, on-line access period. No other testing or tracking is provided and, due to the personal nature of some of the skills tested, these scores are not recorded or tracked (besides the student themselves being able to print the certificate if they score >70% on the optional test). The test is not required to complete the course, but is an option, chosen at the student’s discretion, should they desire to attempt to gain the Certificate of Completion.

...''

Phone:919.515.2261

School Address:

NC State University
Office of Professional Development
Campus Box 7401
Raleigh, NC 27695-7401 USA

Jobs & Resumes: Raleigh
Houses & Roommates: Raleigh

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