Training Course:ITSM/ITIL Practitioner Certification: Agree & Define (IPAD)School/Trainer:ProTech Professional Technical Services Canada, Ltd.
Calgary, Edmonton, Ottawa, Toronto, Vancouver, Victoria, Winnipeg, Canada
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This hands on, instructor led program leads to the Practitioner Certificate in IT Service Management Agree & Define and is for IT professionals who will participate in managing, organizing, and optimizing the Service Level and Financial Management process areas.
Audience: This course is designed for operational staff and managers wishing to certify their skills in planning, monitoring, reporting and optimizing the Change, Configuration & Release management process areas.
Topics:
Introductions
Program Overview
ITSM Concepts
Service Level Management
Manage, Organize & Optimize Configuration Management
Financial Management
Manage, Organize & Optimize Financial Management
Review
Prerequisites: Students should possess a Foundation Certificate in IT Service Management along with IT or ITSM operational experience ...''
Please go to the school's official website for training price and schedule:
http://www.protechtraining.ca/
Phone:866-821-9311
School Address:
111 Peter Street
Suite 626
Toronto, ON M5V 2H1 Canada
Jobs & Resumes: Calgary, Edmonton, Ottawa, Toronto, Vancouver, Victoria, Winnipeg
Houses & Roommates: Calgary, Edmonton, Ottawa, Toronto, Vancouver, Victoria, Winnipeg
Other training courses offered by ProTech Professional Technical Services Canada, Ltd.:
Enterprise Java Beans (EJB) Programming
Essbase Advantage Bootcamp
Basic Essbase Spreadsheet Reporting
Human Resources and Communications Management
Advanced Essbase Spreadsheet Toolkit
Interconnecting Cisco Network Devices (ICND)
C++ Programming
JavaScript
WebSphere for AS/400
ITSM/ITIL Executive Workshop: How to Succeed with ITIL
ITSM/ITIL Practitioner: Release and Control (IPRC)
ITSM/ITIL Practitioner: Support and Restore (IPSR)
ITSM/ITIL Service Manager
ITSM/ITIL v3 Bridge
ITSM/ITIL v3 Foundation Certification
J2EE Web Application Development using Eclipse
J2EE Web Application Programming using BEA WebLogic
Java Programming Essentials Using Eclipse
Advanced Java Programming
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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