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Training Course:

Service and Support V2.1 - 580

School/Trainer:

Information Management Systems Inc.
Atlanta, GA, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course focuses on the prevention, diagnosis, and resolution of hardware-related problems encountered when working with NetWare. While the course assumes the use of NetWare 4.x or NetWare 5.x, the skills learned will have a great deal of practical value to network administrators as they optimize and maintain systems while using many other Novell products. The course explores a number of research tools that will assist the network administrator in acquiring the information needed to solve "real-world" problems. It includes extensive hands-on exercises, which make up approximately 60% of all class time. The course materials are designed to provide a continuing reference that will be useful back at the student’s worksite.

Who Should Attend

Students should be CNE candidates or technical support personnel responsible for diagnosing and resolving problems with NetWare networks.
Prerequisites

Students should have taken all other courses in their CNE preparation OR
have had equivalent experience
Basic understanding of personal computers, operating systems, and network technology
Experience with DOS
Experience with Windows
Experience with NetWare NetWare or 5.x
Skills

When you complete this course, you will be able to:

Install/troubleshoot network boards & cables for Ethernet & token ring networks.
Install/troubleshoot network storage devices (IDE & SCSI hard disks & CD-ROMs).
Prevent, diagnose & resolve problems with Windows workstations.
Diagnose & resolve network printing problems
Diagnose & resolve problems with the server & network.
Course Topics

Introduction to Service and Support
Using a Systematic Troubleshooting Process
Using Electronic Research Tools when Troubleshooting
Installing and Troubleshooting Cabling and Network Boards
Installing and Troubleshooting Network Storage Devices
Troubleshooting Novell Client Problems
Troubleshooting Network Printing Problems
Troubleshooting Server and Network Problems
...''

Please go to the school's official website for training price and schedule:
http://www.imsinc.com
http://www.imsinc.com/course.asp?IMSID=456

Phone:404 329-6260 or 888 812 9028

School Address:

2470 Cheshire Bridge Road
Atlanta, GA
United States - 30324
Phone : 404 329-6260 or 888 812 9028
Fax : 404 329-6365
Email : cservice@imsinc.com

Jobs & Resumes: Atlanta
Houses & Roommates: Atlanta




Other training courses offered by Information Management Systems Inc.:

Solving PC Problems
Retirement Planning
Solaris System Administration II
Solaris System Administration I
Risk Management Workshop
Solaris Operating Systems Fundamentals
Risk Management Workshop RMW-1
SNMP Network Management Concept
SNAM12: Cisco SNA Configuration for Multiprotocol Administration v12.3
Small Office/Home Office Network Installation and Operations
Server +
Selling Citrix Solutions
Security Manager Essentials
Security for E-Business - Managers Guide
Security Auditing, Attacks, and Threat Analysis
Securing your Network with Microsoft and Checkpoint
SECUR: Securing Cisco IOS Networks v1.1
SCMTECH: Security with Cisco and Microsoft Technologies
Routing Protocols: RIP, EGP, and BGP


Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 


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